Frequently Asked Questions
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Q: Is there a time when admission is reduced?
A: On Saturday evenings beginning at 5:45 pm the museum hosts Pay What You Wish, in which admission is by donation. The last tickets are issued at 7:15 pm. These tickets are not free and can not be purchased in advance. The museum closes at 7:45 pm Saturdays.
Q: Do I have to purchase admission tickets in advance for special exhibitions?
A: NO. General Admission tickets include all permanent and special exhibitions on view. Tickets are not timed and do not sell out.
Q: Where can I read about the Guggenheim’s box office policy?
A: Click here to read about the box office policy.
Q: Where can I read about the museum’s wifi policy?
A: The wifi policy can be found on the Terms & Conditions page.
Q: Are baby strollers or backpacks permitted in the museum?
A: All backpacks, large toddler carriers, double-sided strollers, jogging strollers, large umbrellas, and bags or packages larger than 16 x 16 inches (40 x 40 cm) must be checked. All bags are subject to inspection. Visitors may check these items in the coatroom.
Q: Is photography permitted in the museum?
A: Still photography for personal, noncommercial use is permitted on the ground floor of the rotunda unless otherwise noted. Photography is not permitted on the ramps or in the galleries (with the exception of Annex Level 5 for the exhibition THE HUGO BOSS PRIZE 2012 Danh Vo: I M U U R 2). Flashes, tripods, and videotaping are always prohibited.
Q: Who can bypass the admissions line?
A: Museum members (including Corporate and Reciprocal) may proceed directly to the Membership Desk for expedited ticketing. CityPASS, New York Pass, and Explorer Pass holders, customers who purchased advance tickets online, members of the press (with valid ID), and visitors with Guest Passes may proceed to the Information Desk to retrieve their admission tickets. Elderly or disabled visitors, who are unable to wait on line, may ask a security guard for assistance.
Q: Is there a coatroom?
A: The coatroom is located on the ground floor of the museum. All backpacks, large umbrellas, strollers, and bags and packages larger than 16 x 16 inches must be checked in the coatroom. You must present your admission ticket prior to checking your belongings.
Q: Are visitors permitted to sketch in the museum?
A: Pencils, sketchbooks, and notebooks are permitted. However, pens, paints, and easels are not permitted.
Q: Is there a place to eat in the museum?
A: The Wright restaurant is open for lunch, Monday through Wednesday, Friday, and Saturday from 11:30 am to 3:30 pm. Sunday brunches are served from 11 am to 3:30 pm. Make reservations through Open Table or by calling 212 427 5690. You may also visit Cafe 3, located in the Kandinsky Gallery on Annex Level 3. It is open Sunday–Wednesday and Friday, 10:30 am to 5 pm, and Saturday, 10:30 am–7 pm.
Q: I am a member of the Solomon R. Guggenheim Museum. What are my privileges at the other Guggenheim museums?
A: Please present your membership card at the Admissions Desk to receive complimentary admission to all Guggenheim museums (the Peggy Guggenheim Collection, Guggenheim Museum Bilbao, and the Deutsche Guggenheim).
For further information regarding any Guggenheim Museum, contact Visitor Services at 212 423 3618, Mon–Fri, 9 am–5 pm, or e-mail questions to email@example.com.